Contact Us
The Thistle Gainmere team supports queries on accounts, funding, withdrawals, charts, and AI tools. Support is offered through official channels — no personalised investment recommendations or profit guarantees.
Email us for further assistance
Before contacting us, please have your account email, inquiry topic (registration, payment, technical), and any relevant screenshots ready. Providing detailed info helps us resolve your issue quicker and reduces back-and-forth.
Requests about active trades or pending withdrawals are prioritised where possible. For your security, we will never ask for your full password or 2FA codes via unsolicited emails.
If you haven’t registered yet, you can open an account within minutes on the sign-up page, then return here with any questions. Also, consult the FAQ for information on fees, security, and available markets.
Please include a clear subject line (e.g. “Withdrawal Pending”, “2FA Issue”, “Fee Question”). Most inquiries receive a first reply within a few hours; high volumes or payment checks may delay responses, but updates will be provided.
